iMEDpen X Microneedling

Microneedling creates controlled microchannels in the skin, so treatment is carried out only by a practitioner who is trained, competent and insured for the iMEDpen X, for microneedling, for the anatomical area and for every product used. Current evidence of training, insurance, device traceability, servicing, electrical safety checks, cleaning, waste arrangements and incident procedures is kept on file. We do not diagnose, prescribe, inject or claim to cure disease, and a persistent, severe, unexplained or changing concern is referred to an appropriate healthcare professional rather than treated here.

Every treatment uses a genuine, sealed, in-date 16-pin cartridge, opened at the point of use in front of you. One sterile cartridge, one client, one appointment. It is never reused, never shared between areas or clients, never refitted once contaminated and never kept for a later visit — it goes straight into an approved sharps container at the end, without being recapped or cleaned. A cartridge is not used at all if the package is damaged, sterility is uncertain, the needles look wrong, the device's cartridge recognition does not read correctly, or the anti-backflow system is compromised.

The iMEDpen X has six speeds and an adjustable needle depth from 0.25 to 2.5 mm. That range is the device's specification, not a treatment prescription. Depth, speed, passes, pattern and endpoint come from current accredited Ivanmed training for you, your skin and each specific area — never from the device maximum and never from a generic depth chart found online. Forehead, the skin around the eyes, cheeks, nose, upper lip, chin, neck, décolleté and scars all differ, and one depth is not used across a whole face out of habit. We use the lowest trained intensity that reaches the intended endpoint, and the endpoint is agreed before we start. Diffuse bleeding and severe redness are not treated as proof that it worked.

The pen has an anti-backflow membrane. It is an engineering control and nothing more: it does not replace a new sealed cartridge, clean preparation, correct PPE, aseptic product dispensing, compatible device decontamination or documented waste handling, all of which are mandatory for every single treatment. Clean and contaminated zones are kept separate, a sharps container and clinical-waste bag are within safe reach before we begin, product is dispensed aseptically and never returned to its container, and the couch, trolley, lamp and touch surfaces are disinfected with compatible products for their full contact time. If blood or product reaches part of the device that cannot be safely cleaned, the device is quarantined and Ivanmed contacted before it is used again.

Topical anaesthetic is used only where it is lawful, within our training and insurance and covered by a written medicines protocol — the exact product, your suitability, allergies, dose, the surface area treated, application and removal times all verified from the product information and authorised prescribing arrangements, and all of it recorded. It is never applied beyond its directions or to prohibited areas, never occluded unless authorised, and never allowed to mask pain that we need you to be able to feel. Where those requirements are not in place, it is not used.

Your record holds your concerns and expectations, your skin phototype, condition, barrier health and pigment and scar risk; your medical history, medication, allergies, pregnancy or breastfeeding status, healing history and previous procedures; your screening, any referral or medical clearance and the reasoning behind treating you at all; your consent, and separately your photography consent; standardised baseline photographs where consented; the cartridge type, lot and expiry, every product name, lot and expiry, any anaesthetic details, and for each zone the depth, speed, passes, technique, time and endpoint; and your comfort, skin response, bleeding endpoint, any modification or interruption, the aftercare given and the follow-up arranged. Health data and photographs are stored securely under UK GDPR. Consenting to treatment is not consenting to marketing.

Treatment stops immediately at your request, or for sharp or severe pain, strong burning, dizziness or faintness, difficulty breathing, eye symptoms, excessive or uncontrolled bleeding, marked blanching, rapidly increasing redness or swelling, hives, blistering, skin tearing or unexpected pigment change — and equally for needle or cartridge damage, fluid reaching the pen body, loss of cartridge recognition or any abnormal device behaviour. We do not carry on merely to finish the area that was booked.

We stop treatment and make you, the area and the device safe, then assess you and give first aid within our competence. 999 for emergency symptoms — difficulty breathing, facial or throat swelling, severe allergic reaction, rapidly spreading infection, severe eye symptoms or serious illness — otherwise NHS 111, urgent care, your GP, a pharmacist, an eye service or a dermatologist according to what we are looking at. You are given written safety-net instructions and active follow-up is arranged; we do not minimise symptoms or promise they will settle. The event is recorded at the time, including the settings and treatment map, the passes and endpoint, cartridge and product lots, any anaesthetic details, the device serial, what was observed, your own account and every action and piece of advice given. Where malfunction, contamination or a product reaction is suspected, the device, cartridge packaging and product are quarantined and nothing is altered, repaired, discarded or returned until we have advice. Our governance lead, our insurer, Ivanmed and the product manufacturer are notified as required, a suspected device safety concern is reported to the MHRA through the Yellow Card scheme, and any local-authority or RIDDOR duties are met. The treatment, product or device does not resume until a root-cause review confirms it is safe.