Legal
Privacy policy
Last updated 13 November 2026
Who we are
VIP Aesthetics & Tanning ("we", "us") operates this website and the clinic at 39 Clifton Road, Rugby, Warwickshire, CV21 3PY. We are the data controller for the personal information described here.
ICO registration: to be confirmed. Any UK business processing personal data for commercial purposes generally needs to be registered with the Information Commissioner's Office.
What we collect through this website
- Enquiry details — your name, and the email address and/or phone number you give us, plus anything you write in the message box.
- Marketing consent — whether you ticked the box asking to receive updates, and when.
- Technical data — a one-way hashed form of your IP address, used only to limit spam submissions. We cannot reverse it to identify you.
- Visit counts — when you browse the site we record the page you viewed, the website you came from, whether you used a phone or a computer and the time. With them we keep a one-way code that is made fresh every day from your address and browser, so we can tell how many different people visited but cannot follow you from one day to the next or work out who you are. It sets no cookie. We use it to see which pages help people and for no other purpose.
We do not collect health information through this website. Anything of that nature is discussed and recorded in person at the clinic, under separate clinical record-keeping arrangements.
Why we use it, and our lawful basis
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiry | Legitimate interests — you contacted us and expect a reply |
| Marketing emails | Consent — only if you ticked the box, and you can withdraw at any time |
| Spam prevention | Legitimate interests — keeping the site usable |
One business, two brands
VIP Aesthetics and VIP Tanning are two arms of the same business at the same address, and they share a single customer record system. If you contact one, your record may be visible to staff working on the other. We do this so we recognise you when you visit, not so we can market one service to you on the strength of the other — marketing consent is recorded and honoured separately per brand, and consenting to hear from one does not opt you into the other.
Who we share it with
We do not sell your data. We share it only with service providers who help us operate: our hosting provider, our email provider, and our booking system provider. Each is bound to process data only on our instructions.
How long we keep it
- Enquiries that do not become bookings: 24 months, then deleted
- Customer records: for as long as you remain a client, and 7 years afterwards where required for insurance or clinical record purposes
- Marketing consent records: for as long as we rely on them, plus 24 months
Your rights
Under UK GDPR you have the right to access a copy of your data, to have it corrected or erased, to restrict or object to processing, and to data portability. Where we rely on consent you can withdraw it at any time. To exercise any of these, email info@vipaestheticsandtanning.co.uk.
If you are unhappy with how we have handled your data you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Cookies
We keep cookie use to the minimum. See our cookie policy for the detail.
Contact
VIP Aesthetics & Tanning, 39 Clifton Road, Rugby,
Warwickshire, CV21 3PY
info@vipaestheticsandtanning.co.uk ·
01788 842360